Contact

BRIWEAVEIT LLC OFFICIAL STORE POLICIES Luxury speaks softly. Welcome to BriWeaveIt LLC, where luxury hair meets quality and confidence. Please review our store policies carefully before placing your order. By purchasing from our website, you acknowledge and agree to the applicable terms below. 1. Order Processing Policy * Please allow 1–3 business days for order processing before your order ships. This is a proposed processing window; update it to match your actual operations. * Orders placed on weekends or holidays will be processed on the next business day. * Please verify your shipping address, email address, and order details before completing your purchase. * Once an order has been processed or shipped, changes and cancellations may no longer be possible. * During sales, holidays, or high-volume periods, processing may take longer. 2. Shipping Policy * Shipping times begin after your order has been processed and shipped. * Estimated delivery dates are not guaranteed and may vary depending on the carrier, destination, weather, holidays, and other circumstances. * Customers will receive tracking information when available. * BriWeaveIt LLC is not responsible for carrier delays outside our control. We will assist customers with reasonable tracking and carrier inquiries. * Customers are responsible for providing an accurate shipping address. Additional shipping fees may apply if a reshipment is necessary because of an incorrect address supplied by the customer. 3. Return and Exchange Policy Due to the personal-care nature of our hair products, we maintain strict return and exchange guidelines. * Hair products that have been worn, installed, washed, colored, cut, bleached, altered, or otherwise used are not eligible for return or exchange, except where required by applicable law. * Products must be unused, unaltered, and in their original packaging to be considered for an eligible return. * Contact us within 3 calendar days of confirmed delivery to request a return or report an issue. This is a proposed reporting window and does not limit any rights provided by law. * Return authorization must be obtained before sending any product back. * Unauthorized returns may be delayed or refused where permitted by law. * Defective, incorrect, or damaged items will be reviewed on a case-by-case basis and handled in accordance with applicable law. 4. Refund Policy * All refund requests must be submitted to BriWeaveIt LLC for review. * Approved refunds will generally be issued to the original payment method. * Original shipping charges and return shipping costs may be nonrefundable where permitted by law. * Refund processing times may vary depending on your payment provider or financial institution. * We do not guarantee refunds for products that have been used, altered, or damaged after delivery, except where required by law. Important: Nothing in this policy excludes consumer rights or remedies that cannot legally be waived. 5. Hair Quality and Product Information Policy At BriWeaveIt LLC, we strive to provide luxury hair products that meet our quality standards. * Product descriptions, lengths, textures, colors, and photographs are provided to help customers make informed purchasing decisions. * Slight variations in color may occur because of lighting, photography, screen settings, and differences between production batches. * Hair behavior and longevity can vary depending on maintenance, styling methods, chemical processing, and daily wear. * Customers should review product descriptions carefully before purchasing. * Results may vary, and no specific lifespan or performance outcome is guaranteed unless expressly stated. 6. Order Cancellation Policy * Cancellation requests must be submitted as soon as possible after an order is placed. * Once an order has entered processing, customization, or shipping, cancellation may not be available. * If a cancellation is approved, any eligible refund will be processed according to our refund policy and applicable law. * Customized or specially ordered products may be subject to additional cancellation restrictions where legally permitted. 7. Incorrect, Missing, or Damaged Orders Please inspect your package promptly after delivery. * Contact us within 3 calendar days of delivery if your order arrives damaged, contains an incorrect item, or appears to be missing a product. * Include your order number, a description of the issue, and clear photographs of the product and packaging when applicable. * Keep the original packaging until the issue has been resolved. * We will review the information and determine an appropriate resolution in accordance with applicable law. 8. Payment Policy * All prices are displayed in the currency indicated at checkout. * Payment must be successfully completed before an order can be processed. * BriWeaveIt LLC reserves the right to review or cancel suspected fraudulent orders, subject to applicable law. * Promotional codes must be entered at checkout and cannot be guaranteed after an order has been completed. * Any applicable taxes and shipping fees will be presented during checkout. 9. Privacy Policy BriWeaveIt LLC respects your privacy. * Personal information collected during checkout may include your name, shipping address, email address, telephone number, and order information. * Information is used to process orders, provide customer support, send order updates, and fulfill legal obligations. * Payment information is handled through the payment providers used by our store. * We do not sell personal information in violation of applicable privacy laws. * Information may be shared with service providers when necessary to process payments, ship orders, operate our website, or comply with legal requirements. Please publish a separate, complete Privacy Policy explaining your website’s actual data collection, cookies, marketing practices, and applicable privacy rights. 10. Customer Service Policy We are committed to providing a professional shopping experience. For questions regarding orders, shipping, product information, or concerns, please contact BriWeaveIt LLC through the customer service contact information listed on our website. When contacting us, include your order number so we can assist you efficiently. 11. Policy Updates BriWeaveIt LLC reserves the right to update these policies when necessary. Updated policies will be published on our website with an updated effective date. Changes will not remove rights that customers have already acquired under applicable law. Thank you for shopping with BriWeaveIt LLC. Luxury speaks softly. Quality speaks for itself